Vedams

Sustaining Engineering without Your FAE

How do you sustain engineering processes when your Field Application Engineer (FAE) is unavailable? Consider this approach for safeguarding product integrity and progress.

Sustaining a Healthy Engineering Process

Sustain a healthy engineering process to protect your projects.

When it comes to experiencing critical issues during product development and testing, Murphy’s Law applies: anything that can go wrong, will.

Unfortunately, when it does, it steals valuable time and effort from new or next generation products – an expensive circumstance for any business.

These complications are heightened when key team members are unavailable for consultation.

Fortunately, this does not have to delay schedules or threaten the success of the project.

To cauterize these problems when the FAE is absent, many organizations turn to sustaining engineering services to help them solve major issues around-the-clock while preserving momentum for in-house projects.

Sustaining engineering services can include expert coding, troubleshooting, and development assistance for the life cycle of the project, even during off-hours.

For organizations that rely on mission-critical service to protect the evolution of their products, the rapid response of sustaining engineering services offers peace of mind through qualified partnership.

We Want to Hear from You

How do you solve emergency situations when leadership is absent? Tell us about your sustaining engineering experiences in the comments.

  • Vedams was able to bring the necessary expertise and resources to meet our business objectives. What I like the most is its flexibility in their business model to meet our needs.

    Vic Jipson - VP of Engineering, SNAP Appliance
  • Our partnership with Vedams has been highly successful. The Vedams team is extremely productive and dedicated to ensuring success. Their willingness to go above and beyond has resulted in consistently meeting schedules with high quality releases despite several challenges that needed to be overcome.

    They conduct their work and business relationship with the highest degree of honesty and integrity.

    Doug DeRosia - VP of Program Management, Dot Hill Systems Corp
  • Vedams is a highly valuable addition to Xyratex’s own global product test organization. With product availability and reliability requirements being key differentiators for Xyratex in its markets, the need for exhaustive, rigorous and in-depth functional testing is critical.

    The knowledge required to perform at this level, being very data storage focused, is not easily obtained but I have been impressed by the way these skills have been cultivated and the low levels of staff turnover.

    Grahame Morrison - VP Server and Enclosure Development, Networked Storage Solutions, Xyratex International Ltd
  • Vedams was able to bring the necessary expertise and resources to meet our business objectives. What I like the most is its flexibility in their business model to meet our needs.

    Vic Jipson - VP of Engineering, SNAP Appliance
  • Vedams’s global delivery model is strongly supported by their onshore project management. Because of the seamless communication maintained by the local project managers, we were able to keep our customer’s aggressive schedules on time and on budget.

    Jim Engelking - e-business Practice Manager, RCM Technologies